Frequently Asked Questions
How does it work?
Browse our contemporary, designer maternity clothing by size, style or brand. When you find that perfect piece or outfit, choose to buy it new or borrow it for 75% off the retail price. Borrow for a month or two or three! Keep the clothing as long as you need to keep your bump looking fab. When you are finished borrowing, simply place the merchandise in the original package, affix the pre-paid and pre-addressed return shipping label, and drop it in any U.S. Postal Mailbox.
How do I pay for borrowed merchandise?
After submitting an order for borrowed merchandise, you will be asked to provide credit or debit card information. The card provided will be charged the initial borrowing fee, optional damage protection and delivery charges listed on the site in connection with your order. After 30 days from the date of delivery, you can choose to return the merchandise (which must be postmarked on or before the 30th day) or keep the merchandise for another 30 days and we will charge your card on file for another monthly borrowing fee. This process continues until you return the merchandise, at which time we will cancel your subscription.
How do I know if the borrowed merchandise is clean?
We only ship merchandise that is professionally cleaned and thoroughly inspected of all damages. If the merchandise looks warn, we will remove the item from our store.
What if I damage the outfit?
Our flat rate damage protection of $5 will cover minor damages which include minor stains, rips, missing beads, stuck zippers or other damage determined to be minor at the reasonable discretion of BFYB. If you return borrowed merchandise that has minor damage and you did not pay the damage protection fee at the time of your rental or if the merchandise has significant damage, then you will be responsible for paying to repair or replace the merchandise up to the retail value.
What are the delivery charges/shipping terms?
Standard Shipping (3-9 days) - $9.90
2-3 Day Shipping - $17.90
Overnight Shipping - $28.90
*Shipping is free for any purchase over $75
What about cleaning?
Cleaning instructions can be found on the care tag of the merchandise and on our website on the appropriate product’s page. You are not required to clean any borrowed clothing before returning to BFYB.
What if I want to return a borrowed item?
We understand that as your bump grows, it can be difficult to determine what size will fit best. In order to accommodate your changing body, we offer a free 24 hour exchange service. If the merchandise does not fit, simply return it with the tags still attached within 24 hours from the date of delivery (excluding Sundays and Holidays) in the original package with the pre-paid and pre-addressed return shipping label attached. We will gladly exchange your item for another size or style of equal value or credit your account. If you return the item, you can do so for BFYB store credit only. No credit card refunds. Original shipping fee is non-refundable.
What should I do with the clothing tag that is attached to my borrowed item?
The clothing tag should not be removed until you have inspected your item and made sure it fits. If you decide the size is incorrect or you no longer want to borrow the item, the clothing tag must still be attached when it is returned. If you keep the item for the borrowing period, you may remove the tag and enjoy the merchandise.
What if I want to return a purchased item?
You can return purchased merchandise for store credit within 14 days from the date of delivery. Return the merchandise with the tag still attached along with the return form, there are no credits for merchandise returned after 14 days or without the original tags attached. The original shipping fee is non-refundable and return shipping on all purchased items is the responsibility of the customer.
How do I return a purchased item?
Purchased items must be returned with the original tags still attached and the return form. Select your method of shipping and send your package to the following address:
Borrow For Your Bump
7903 Pacific Street
Omaha, NE 68114
How do I know what size is good for me?
